- RTC Server version: 188.8.131.52
- OS: Ubuntu 9.04, 64bit. Server edition
- HW: VMWare guest, 64bit, 1GB RAM
Installation of Rational Team Concert is in general as easy as unzipping the downloaded archive. I did this recently on Ubuntu 9.04 64bit, server edition. Later I have encountered errors when generating any report (for example Floating License Report). I got this message:
CREATE_EXTENSION_FAIL ( 1 time(s) ) detail : org.eclipse.birt.report.engine.api.EngineException: CREATE_EXTENSION_FAIL at org.eclipse.birt.report.engine.executor.ExecutionContext.addException(ExecutionContext.java:1121) ....
The post at
jazz.net forums suggested, that there are missing libraries required by file
*/jazz/server/jre/bin/libfontmanager.so You can find out which
libraries are missing by running
My output was:
linux-vdso.so.1 => (0x00007fff5efad000) libdl.so.2 => /lib/libdl.so.2 (0x00007fc04eed9000) libpthread.so.0 => /lib/libpthread.so.0 (0x00007fc04ecbd000) libwrappers.so => not found libawt.so => not found libstdc++.so.5 => not found libm.so.6 => /lib/libm.so.6 (0x00007fc04ea36000) libX11.so.6 => /usr/lib/libX11.so.6 (0x00007fc04e72f000) libc.so.6 => /lib/libc.so.6 (0x00007fc04e3bd000) /lib64/ld-linux-x86-64.so.2 (0x00007fc04f26f000) libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00007fc04e1a0000) libXau.so.6 => /usr/lib/libXau.so.6 (0x00007fc04df9d000) libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007fc04dd98000)
The system library that was missing in my system (using default installation of Ubuntu 9.04 64bit, Server edition) was libstdc++.so.5. This library is included in the package libstdc++5. It can be installed by running:
apt-get install libstdc++5
The RTC server has to be restarted afterwards.