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RTC 2.0 on Ubuntu

Environment

  • RTC Server version: 2.0.0.1
  • OS: Ubuntu 9.04, 64bit. Server edition
  • HW: VMWare guest, 64bit, 1GB RAM

Problem

Installation of Rational Team Concert is in general as easy as unzipping the downloaded archive. I did this recently on Ubuntu 9.04 64bit, server edition. Later I have encountered errors when generating any report (for example Floating License Report). I got this message:

CREATE_EXTENSION_FAIL ( 1 time(s) )
 detail : org.eclipse.birt.report.engine.api.EngineException: CREATE_EXTENSION_FAIL
 at org.eclipse.birt.report.engine.executor.ExecutionContext.addException(ExecutionContext.java:1121)
 ....

The post at jazz.net forums suggested, that there are missing libraries required by file */jazz/server/jre/bin/­libfontmanager­.so You can find out which libraries are missing by running

ldd jazz/server/jre/bin/­libfontmanager­.so

My output was:

linux-vdso.so.1 =>  (0x00007fff5efad000)
libdl.so.2 => /lib/libdl.so.2 (0x00007fc04eed9000)
libpthread.so.0 => /lib/libpthread.so.0 (0x00007fc04ecbd000)
libwrappers.so => not found
libawt.so => not found
libstdc++.so.5 => not found
libm.so.6 => /lib/libm.so.6 (0x00007fc04ea36000)
libX11.so.6 => /usr/lib/libX11.so.6 (0x00007fc04e72f000)
libc.so.6 => /lib/libc.so.6 (0x00007fc04e3bd000)
/lib64/ld-linux-x86-64.so.2 (0x00007fc04f26f000)
libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00007fc04e1a0000)
libXau.so.6 => /usr/lib/libXau.so.6 (0x00007fc04df9d000)
libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007fc04dd98000)

Solution

The system library that was missing in my system (using default installation of Ubuntu 9.04 64bit, Server edition) was libstdc++.so.5. This library is included in the package libstdc++5. It can be installed by running:

apt-get install libstdc++5

The RTC server has to be restarted afterwards.

jazz/server/ser­ver.shutdown jazz/server/ser­ver.startup

This entry was posted on Saturday, October 31st, 2009 at 17.22 and is filed under Linux, Rational Team Concert. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

One Response to “RTC 2.0 on Ubuntu”

  1. Dominik says:
    15. 8. 2010 at 14.44

    I've also had Ubuntu 9.04, but by default only libstdc++6 is available which does not solve the problem. I needed to add

    deb http://archive.canonical.com/ubuntu hardy partner
    deb http://us.archive.ubuntu.com/ubuntu hardy universe

    to /etc/apt/sources­.list

    and then as this article says

    $ apt-get update
    $ apt-get install libstdc++5

    worked fine.

    I even have both libstdc++6 (installed first) and libstdc++5 (installed later) co-existing in the system.

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